Privacy Policy

 

TFG is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to TFG Website and governs data collection and usage. By using TFG website, you consent to the data practices described in this statement.

ACCEPTANCE

Personal details provided through this website will be used in accordance with our Privacy Statement. By providing your personal details you are consenting to its use in accordance with our Privacy Statement.

You should read this notice in conjunction with the Terms and Conditions of use for the Website.

ANONYMOUS INFORMATION

Anonymous information cannot be tied directly to personally identifiable information. We use this information to improve our site. This information helps us focus our resources on the features that are most popular with our customers. We may collect information regarding your IP address, browser type, domain name and access time. This information is used by TFG for our own research purposes to maintain quality of the service and to provide general statistics regarding use of TFG Website and is separate from any personally identifiable information. We do not link IP addresses to any personal information. In rare instances, IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity on the website.

PERSONAL INFORMATION

TFG collects personally identifiable information, including but not limited to, your e-mail address, name, home or work address or telephone number company, title, site name, URL, and address. This information is provided by you on a voluntary basis only and is not required by us in order for you to use and enjoy our Website.

PERSONAL INFORMATION USE AND DISCLOSURE

TFG collects and uses your personal information to operate TFG Website and deliver the services you have requested. TFG also uses your personally identifiable information to inform you of other products or services available from TFG and its affiliates. TFG may also contact you via surveys for your opinion on current services or of potential new services that may be offered.

TFG does not sell, rent or lease its customer lists to third parties. TFG may from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number etc.) is not transferred to the third party. In addition, TFG may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TFG and they are required to maintain the confidentiality of your information.

TFG does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TFG keeps track of the Websites and pages the customers visit via hyperlinks provided in TFG Website, in order to determine which of the products and services are the most popular with the customers of TFG. This data is used to deliver customised content and advertising within TFG to customers whose behaviour indicates that they are interested in a particular subject area.

TFG Websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TFG; (b) protect and defend the rights or properties of TFG and its affiliates; and, (c) act under exigent circumstances to protect the personal safety of users of TFG, or the public at large.

USE OF COOKIES

TFG Websites use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save your time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TFG page(s), or register with TFG or its affiliates sites or services, a cookie helps TFG to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses etc. When you return to the same TFG Website, the information you previously provided can be retrieved, so you can easily use TFG features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of TFG services or web sites you visit.

PROTECTION OF PERSONAL INFORMATION

The security of all information associated with our Customers is an important concern to us. TFG secures your personal information from unauthorised access, use or disclosure. TFG secures the personally identifiable information provided by you on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

VARIATION

TFG will occasionally update this Statement of Privacy to reflect company and customer feedback. TFG encourages you to periodically review this Statement to be informed of how TFG is protecting your information.

CONTACT INFORMATION

TFG welcomes your comments regarding this Statement of Privacy. If you believe that TFG has not adhered to this Statement, please contact TFG Asset Management at enquiry@tfgam.com . We will use commercially reasonable efforts to promptly determine and remedy your problem.