TFG Asset Management celebrates Metro Central’s top Golden Circle hospitality award

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15/01/2015 - Hospitality

The First Group Asset Management (TFGAM) is proud to announce that one of its managed Dubai properties, Metro Central Hotel Apartments has won the prestigious Golden Circle award. The accolade by leading online booking site, Agoda, is presented in recognition of hospitality excellence. Amongst a range of criteria, it is awarded to establishments that achieve the highest number of positive and consistent customer feedbacks – last year Metro Central in TECOM totalled 1,025 putting it among Agoda’s award winners. The Golden Circle is the second such achievement Metro Central, which also received a Trip Advisor Certificate of Excellence in May 2014.

“We are absolutely thrilled with the Golden Circle Award. It’s a real stamp of excellence and means that all our guests at Metro Central can rest assured of receiving the very best standards of service,” commented Mariano Faz, head of TFGAM which manages over 3,000 property units across the UAE and is a division of Dubai based developer, The First Group. “At Metro Central, we achieved a review score of 8/10, which is a really positive reflection of our staff’s efforts and professionalism. We also strive to keep our hotel content and information well presented and up to date. As a result, our satisfied guests have written positive, excellent reviews, helping us achieve the rank of 93rd out of 558 hotels in Dubai.”

Winners of the Golden Circle Award are chosen based on a variety of criteria. These include achieving a total customer review of 7.5 or higher, a commitment to offering competitive pricing and value to Agoda’s customers, demonstrating a savvy utilisation of Agoda's custom-built Yield Control System (YCS), as well as the ability to reach a certain number of reviews. Both the Agoda Golden Circle Award and the TripAdvisor accolades demonstrate Metro Central’s growing popularity as a hotel market leader in TECOM and indeed Dubai.

“Our pricing strategy has also been consistent across all our online distribution channels, reinforcing our commitment to upholding an effective rate parity practice. We constantly update our room availability and rates to guarantee fair pirces and, at the same time, maximise our room revenue via yield management techniques.” continued Mariano. “We always keep the hotel's online content and information well-presented and up to date, and as a result, large numbers of our satisfied guests have written positive, excellent reviews, which has really helped to enhance Metro Central's overall value. We look forward to building on this performance in the coming year."

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About TFG Asset Management: The First Group Asset Management is a dynamic investment management company in Dubai that manages over 3,000 property units across the UAE. As a division of renowned property developer, The First Group, it offers total hospitality and property solutions, tailored to meet even the most complex of requirements. From overseeing hotel investments and consultancy, design and pre-launch planning, to handling every aspect of your residential or commercial property, TFG Asset Management has the expertise to ensure your property investment in Dubai brings you outstanding returns. Its dedicated company has a team that combines more than 75 years of experience in the global hotel, hospitality and property industry. For more information, please visit www.tfgassetmanagement.com.