Transparency is the key to establishing successful owner-operator relationships, industry professionals attending Hotelier Middle East’s ‘Great GM Debate’ have concluded.
“Willingness to share market details is a key driver for accurate benchmarking data. Honesty and transparency among hotels will help general managers to improve their overall performances,” said Head of TFG Asset Management, Mariano Faz, who was one of the keynote panelists invited to attend the prestigious event, which took place at Jumeirah Beach Hotel, Dubai, on September 8.
Now in its sixth year, the Great GM Debate saw 24 influential hoteliers from across the Gulf region attend a day of high-level workshops, debates and presentations.
Faz joined a panel of distinguished hoteliers and owners including Zaya Retreats director of operations Stephen Gee, JW Marriott Marquis Dubai general manager Bill Keffer and ABJAR Hotels International CEO Abdellah Essonni to discuss common challenges faced balancing hotel owner-operator relationships.
The topic was hotly debated due to the wide range of interests represented, but all panelists agreed that absolute transparency was vital if an owner-operator partnership was to be successful.
“The Great GM Debate presents a prime opportunity to listen to the opinions of industry leaders in order to glean a better understanding of the opportunities, challenges and growth potential of the Gulf region’s hospitality industry,” said Faz.
“I was thrilled to be invited to speak at the event where I could engage in lively knowledge exchange with fellow industry professionals and I look forward to the seventh edition of the Great GM Debate next year.”
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